[Alex Johnson]

16/11/2015 at 9:18 am

Anyone tell me how I can open some of the files that are uploaded as they appear to be docx files but then when you download them they are zip files with a load of xml files. When I open the “Word” Folder then try and open the “document” file in Word 2010 it always returns an error. Any help would be appreciated!

[Chas McWhirter]

16/11/2015 at 9:25 am

This has cropped up before and not sure why it happens but if you simply change the ‘.zip’ extension to ‘.docx’ it should then open normally in Word.

[Scott McBride]

16/11/2015 at 9:33 am

A modern browser will allow you to download as normal. Basically not IE.

[Alex Johnson]

16/11/2015 at 9:42 am

Thanks Chas – did that and it worked a treat!

[Peter W Donaldson]

15/02/2016 at 5:19 pm

.docx is really just a zipped collection of xml and other files. It’s quite a nice trick to show that the documents they create are described using tags in a very similar way to webpages.